Are you an ambitious technical support professional, who has strong troubleshooting skills, with a real passion for problem solving? Are you now looking for a role where your application support engineering expertise within the international payments sector can be fully utilised?
Then this may be for you:
Mostyn Chase is excited to be partnering again with this leading payment processing company who are looking to recruit a Technical Support Analyst to provide technical support to various system integrations during the project and service phase.
You will Identify, analyse and resolve operational issues under incident and problem management to achieve resolution within set SLAs. As well as identify, analyse and resolve issues during integration projects, potentially requiring analysis of API calls or data to ensure 3rd parties are utilising the API-based products correctly and appropriately. Working with other teams where needed.
What we are looking for:
Proven experience as a Technical/Application Support Engineer/Analyst, preferably within the international payments, banking or trading sectors.
Strong troubleshooting skills, with a real passion for problem solving.
Solid technical background with excellent SQL and Excel skills.
Ability to interact with multidisciplinary stakeholders through high quality written and verbal communication.
Understanding of cryptography including key exchange and algorithms.
Experience within transit payments and technology
What they can offer you…
In this role you’ll have the unique opportunity to learn about the payment processing ecosystem including the latest cloud technology, bank-grade data security, rich data analytics and API integrations, but all within the tight-knit environment of an agile scaling start-up. You’ll receive a competitive salary + health cover + perks (free beer in the office, discounted gym membership, fun working space in the heart of London and flexible working)